Quest Diagnostics says unauthorized party accessed patient records in Quanum system
The company said it learned of the access on Oct. 21, has notified federal law enforcement and has engaged external cybersecurity experts, while the full scope remains under investigation.
Key takeaways
- Quest Diagnostics Inc. (DGX) said it learned of unauthorized access to its Quanum LSM system on Oct. 21. Certain clients use the system to place test orders and look up results. The company believes an unauthorized party accessed certain patient records, and the investigation into the full scope is ongoing. It has notified federal law enforcement.
Quest Diagnostics Inc. (DGX) said in an 8-K filing that it learned of unauthorized access to its Quanum LSM system on Oct. 21.
Certain clients use the system to place test orders and to receive and look up results.
The company said it believes an unauthorized party accessed certain patient records. The full scope of the access remains under investigation.
The company said it promptly started its cybersecurity incident response procedures to contain the activity and to assess and investigate the incident.
It has notified federal law enforcement authorities and engaged external cybersecurity experts to assist with the investigation and response.
The company said the incident has not materially disrupted its business operations or its ability to serve patients.
The filing does not say how many patient records were affected or how the unauthorized party gained access.